betjili365 Terms and Conditions

1. Definitions and Introduction

In this document, "Platform" refers to the betjili365 website, mobile application, and all services provided through them. "User" or "you" means any person, registered or unregistered, who uses the site. "We" or "betjili365" refers to the entity that operates the platform.

betjili365 provides online sports betting, casino games, live casino, slots, and related services for Bangladeshi users. Before you start using the platform, you are advised to read this entire document and, if needed, check our frequently asked questions.

2. Account Registration and Eligibility

2.1 Age and Eligibility

To open an account on betjili365, you must be at least 21 years old. This platform is strictly prohibited for minors. The information you provide during registration must be truthful, accurate, and complete. Providing false information may result in your account being suspended or closed at any time.

2.2 One Person, One Account

Each person may open only one account. If a person holds more than one account, all such accounts will be closed and any bonuses in those accounts may be forfeited. If multiple members of the same household wish to use separate accounts from the same device or IP address, our support team must be informed in advance.

2.3 Identity Verification (KYC)

As part of security and compliance, betjili365 may request identity documents, proof of address, or other documents from a user at any time. Identity verification may need to be completed before a withdrawal request is processed. Failure to cooperate with the verification process may result in the account being suspended.

• A scanned copy of a national identity card or passport.
• A recent utility bill or bank statement.
• Proof of ownership of a bKash, Nagad, or Rocket account.

3. Deposits, Withdrawals and Payments

3.1 Deposit Methods and Limits

betjili365 currently accepts deposits via bKash, Nagad, and Rocket. The minimum deposit amount for any method is ৳200. You must use your own mobile banking account when making a deposit — using someone else's account may result in the transaction being cancelled.

3.2 Withdrawal Methods and Timing

Withdrawals can be made via bKash, Nagad, and Rocket. The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 1 hour. Withdrawals will always be sent to the same mobile banking account used for the deposit. Withdrawals may be held if identity verification has not been completed.

3.3 Transaction Security

All financial transactions are secured with SSL encryption. If a transaction fails for any reason, or if funds are deducted but do not appear in your account, please notify us immediately via 24/7 live chat.

4. Bonuses and Promotions

4.1 Welcome Bonus

Newly registered users will receive a 100% bonus on their first deposit, up to ৳20,000. To receive the bonus, a wagering requirement of 15 times the bonus amount must be completed. For example: a ৳1,000 deposit adds ৳1,000 in bonus, making a total balance of ৳2,000; ৳1,000 × 15 = ৳15,000 in wagering is required before withdrawal.

4.2 Bonus Terms

• A bonus applies only to the account it was issued to — it cannot be transferred to another account.
• If the wagering requirement has not been met, a withdrawal will not be accepted while bonus funds remain.
• If multiple bonuses are claimed by the same person, household, or device, all bonuses will be cancelled.
• betjili365 reserves the right to change the terms of any promotion or to suspend a promotion.

4.3 Other Promotions

Other betjili365 promotions such as weekly reload rewards, weekend deposit events, and referral bonuses are also subject to specific wagering and minimum deposit requirements. The terms for each offer will be listed separately on the promotions page. Two offers cannot be used at the same time unless specifically permitted.

5. Betting and Game Rules

5.1 Betting Rules

betjili365 offers sports betting, live casino, slots, fishing games, and many other categories. Each category has its own rules. Once a bet is confirmed, it generally cannot be changed or cancelled; however, in the case of a technical issue, betjili365 will take reasonable action.

5.2 Technical Issues

If a game is interrupted mid-round due to a server crash, network disconnection, or any other technical reason, betjili365 will determine the result of that round based on the game provider's logs. That result will be considered final.

5.3 Permitted Playing Environment

• Users must place bets on their own account — betting on behalf of others or through a third party is not permitted.
• Using automated software, bots, or scripts to play is strictly prohibited.
• Misusing platform services through any form of collusion or arrangement will result in immediate account closure.

6. Account Security

6.1 Password and Login

It is your responsibility to keep your login details, password, and OTP completely confidential. Do not share this information with anyone. You are responsible for all activity carried out from your account. If you believe your account has been accessed without authorization, notify our support team immediately.

6.2 Suspicious Activity

betjili365 monitors all unusual or suspicious transactions. If clear evidence of fraud, money laundering, or deception against the platform is found, the relevant account will be closed and the balance may be frozen.

7. Limitation of Liability

betjili365 provides the platform on an "as is" basis. We aim to maintain uninterrupted service, but brief outages may occur due to server maintenance or unavoidable circumstances. betjili365 is not liable for any financial loss arising from a user winning or losing a bet.

betjili365 is not responsible for the content or reliability of any third-party links or content on the platform. To learn how your personal information is collected and kept secure, please read our Privacy Policy.

8. Responsible Gambling

betjili365 believes that gambling is a form of entertainment, not an addiction. We encourage users to set their own limits, take breaks, and seek help when needed. betjili365 provides self-control tools such as deposit limits, session time limits, and the option to temporarily suspend an account.

If you feel you have a gambling problem or addiction, contact us or read our Responsible Gaming guidelines, where you will find detailed information on how to get help. Gambling is strictly prohibited for anyone under 21 years of age.

9. Account Closure and Suspension

9.1 betjili365's Rights

betjili365 may suspend or close an account without prior notice in any of the following circumstances:

• Violation of these terms and conditions.
• Providing false information or failing to cooperate with identity verification.
• Creating multiple accounts.
• Misuse of the bonus system.
• Fraudulent or unlawful activity.

9.2 User Rights

You may request to close your account at any time. In that case, any eligible balance will be returned in accordance with the prevailing withdrawal policy, but any bonus that has not met its conditions will be cancelled.

10. Intellectual Property and Privacy

betjili365's logo, designs, content, and software are the intellectual property of betjili365. Copying, modifying, or distributing them without written permission is prohibited. Game software is the property of the respective game provider.

Detailed information about your personal data, cookie policy, and data protection can be found in our Privacy Policy. By using the platform, you also agree to that policy.

11. Dispute Resolution and Contact

11.1 Complaints Process

If you have a concern about a transaction, bonus, or game result, first notify our support team via 24/7 live chat or email. The team provides support in both Bengali and English. After a complaint is raised, betjili365 will review it and respond within a reasonable time.

11.2 Final Decision

betjili365's technical logs and internal records will be treated as authoritative in any dispute. In disputes about the technical outcome of a game, the game provider's logs are final.

12. Changes to Terms

betjili365 reserves the right to change these terms and conditions at any time. If the changes are significant, a notice will be posted on the website. Continuing to use the platform after any change means you have accepted the new terms. You are advised to visit this page regularly to stay up to date.

To learn more about betjili365 and understand the purpose and operation of the platform, visit our About Us page.